E3 Management
Tenant information & repairs
E3 Management is an independent property management company based in East Kent. This page is for our tenants — report a repair, contact the team and find answers to common tenancy questions.
Get in touch
How to contact us
Choose the right channel below and we'll get back to you quickly.
Need something fixed?
Report a repair online in a couple of minutes — add a photo and we will be in contact. For genuine emergencies, please call the relevant emergency service instead.
Your tenancy
Common things you may need
Reporting maintenance
Use the form below or email info@e3-property.com with a description and photos. Non-urgent issues are typically actioned within 3–5 working days.
Paying your rent
Rent is paid by standing order to the account on the date your tenancy started or otherwise agreed. Please keep payments on the agreed date to avoid arrears charges.
Your deposit
Your deposit is protected in a government-approved scheme. You'll receive the prescribed information within 30 days of paying it.
Documents & certificates
By law, we provide your gas safety, EPC and electrical certificates when your tenancy starts.
Emergencies
In a genuine emergency, contact the relevant emergency service directly using the numbers below — this is the fastest way to stay safe.
Gas leak or smell of gas
National Gas Emergency Service
0800 111 999Power cut in your area
UK Power Networks (call 105)
105Burst water main / no water supply
Southern Water
0330 303 0368Fire, or immediate risk to life
Emergency services
999
FAQs